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Showing posts with label Troubleshoot. Show all posts
Showing posts with label Troubleshoot. Show all posts

Sunday, July 26, 2009

Mac Black Grey Blue Screen Crash troubleshooting

Collection Procedure (kernel panic)
http://docs.info.apple.com/article.html?artnum=106228
looking for panic.log/Library/Logs

Kernel Panic FAQ
http://www.index-site.com/kernelpanic.html

CrashLogger (application failure)
http://developer.apple.com/technotes/tn2004/tn2123.html
user's home directory~/Library/Logs/CrashReporter/.crash.log)/var/log/system.log

Hardware Test (PowerPC)
http://docs.info.apple.com/article.html?artnum=86287

Hardware Test (Intel)
http://docs.info.apple.com/article.html?artnum=303081

Example to identify kernel panic:
http://www.index-site.com/kernelpanic.html

Thursday, July 23, 2009

Mac Toolkit - Troubleshooting

adium - Chat client for Mac
zterm - console and ssh/telnet program for Mac

Mac Troubleshooting Basics

1. Repair Disk permissions

2. Run all remaining mac provided SW/OS updates (none critical)

3. Onyx optimization
3.0 download and install --> http://www.macupdate.com/info.php/id/11582
3.1 "update" system optimization
3.2 execute daily, weekly & monthly maint. scripts
3.3 update LaunchServices database (requires hard boot)
3.4 clean user & system caches, logs & indexes
3.5 clear user preference files (will cause icons to auto align on desktop)

4. Diskwarrior disk optimization (requires boot from CD-Rom)